Frequently Asked Questions

 

  1. What is the “Play Cash Bonanza” (PCB) contest?

    Play Cash Bonanza contest is a General Knowledge based contest available on SMS and Mobile WAP platform exclusively made for Vodafone customers. Customers will receive an initial SMS invite and if the Customer opts-in, they will receive questions. By answering questions, the customer can score points. More correct answers will give more points and thus increase the chances to winning exciting prizes. To subscribe, the user can send 'WIN' or 'PLAY' to the short code "97710" or click M-WEB URL http://fundooozone.com/prm/cnt to be a participant ("Participant") for a cost of QAR 5 ("Charge") per day.

    The Play Cash Bonanza also gives customers the opportunity to participate in draws for various prizes.

    The PCB has below Prize:

    • Bumper Prize: QAR 30,000 worth Gold Gift Voucher to one user during contest period.
    • Monthly Prize: 1st Month: QAR 2,500 worth Gold Gift Voucher to two winners, each winner will be selected after 15 days period.
    • Monthly Prize: 2nd & 3rd Month: QAR 5,000 worth Gold Gift Voucher to two winners, one winner per month.
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  3. What is the duration of PCB?

    PCB will start from 2nd September 2022, 00:00:01 hrs. 30th November 2022, 23:59:59 hrs. ("Draw Period").

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  5. Who can participate in PCB?

    PCB is open to all Vodafone Prepaid and Post-paid customers who are current residents of Qatar and over 18 years old with valid Qatari ID, the competition excludes:

    Directors, members, partners, employees, contest suppliers or agents or consultants to Vodafone.

    All immediate relations such as spouse, parent, child, brother, sister, business partner or associate of a person contemplated in previous paragraph.

    Vodafone’s blacklisted and VIP list customers.

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  7. What is the meaning of the points?

    For every correct answer subscriber will get 10 points and there will be no negative marking for wrong answer, customers will receive a pre-determined amount of points that are required for winning the prize. This will be done at the time, place, and timeframe that will be communicated to the winner as determined by Vodafone. The winner will be selected as per Winners Selection Process mentioned in the Terms and Condition; the more points a customer has, the higher the chances to win.

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  9. How much will it cost to subscribe to the Play Cash Bonanza Competition?

    Subscribers that are charged QAR 5 will get to answer 5 questions each day. The customer will also get to play Top-up at QAR 5 for 5 questions. Subscribers can use Top-up option 2 times in a day after completion of Daily Subscription quota of 5 questions per day. 

    After completing the 5th question, the participant will be informed that they will be charged QAR 5 & get 5 questions on Top-up option, maximum 2 Top-up in a day. After the charge is successful, the remaining questions will be pushed.

    If in case of low balance, balance less than QAR 5, in such case subscriber will be charged on fallback charging i.e., QAR 4 for 4 questions, QAR 3 for 3 questions, QAR 2 for 2 questions and QAR 1 for 1 question.

    Note: if the participant has an insufficient main balance, he/she cannot play further. They need to recharge once again and continue to play for the remaining questions through Top-ups.

    As a post-paid subscriber your competition charges will be added to your bill. As a prepaid customer, your competition subscription will be deducted from your prepaid main balance.

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  11. How can I check my total points?

    Your total points in PCB will be mentioned in the reply SMS you will receive while playing. You may send an SMS (free) by typing SCORE to 97710 to know your total points anytime during PCB.

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  13. What are the prizes and how can I win them?

    The PCB has below Prize:

    • Bumper Prize: QAR 30,000 worth Gold Gift Voucher to one user during contest period.
    • Monthly Prize: 1st Month: QAR 2,500 worth Gold Gift Voucher to two winners, each winner will be selected after 15 days period.
    • Monthly Prize: 2nd & 3rd Month: QAR 5,000 worth Gold Gift Voucher to two winners, one winner per month.

    (You can keep playing more questions and score more points to increase your chance of winning Gold Gift Voucher.)

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  15. How many questions can I play in PCB?

    The customers participating in the PCB can answer up to 5 questions each day. The customer will also get to play Top-up at QAR 5 for 5 questions. Subscribers can choose to play maximum two Top-ups options in a day. To increase the chance of winning GOLD Gift Voucher, answering as many questions as you can will increase your chances by earning the points.

    There would be totally 1350 questions can be played by subscribers during the contest period.

    i.e. 15 questions per day maximum (5 questions on daily subscription + remaining 10 questions on Top-up options (2 Top-up’s options per day))

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  17. How can I Stop/Deactivate PCB?

    Users can send the SMS “STOP” to 97710 (Toll-Free).

  18. Where may I find the detailed Terms & Conditions of the Promotion?

    PCB terms and conditions can be found at 

    [http://one97.com/contest/qatar/premium/index.html]

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  20. Where will the winners be announced?

    Winners will be published under the “winners” section at http://one97.com/contest/qatar/premium/winnerZone.html

    Customers can get additional information regarding the queries/complaints/winners by sending email to games@paytm.com in between 9:30 AM to 6:30 PM (Indian Time Zone), on working days from Monday to Friday.

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  22. How are winners notified and they can collect their prizes?
    • The winner will receive a call from 111 Vodafone customer care.
    • Customer care will verify the winner details
    • They will inform the winners with all necessary details required for receiving their prize. This includes the proper identification required, the details of prize acceptance event and any other formalities required to be followed etc.
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  24. I am out of town can someone else pick up my prize?

    Winners who are away or cannot come personally to pick up their prize can authorize someone else to claim their prize with the copy of the valid Qatari ID, valid passport (Original to be presented) and 2 set of duly signed copies to be submitted along with 2 passport size recent photographs with an authorization letter with winner’s signature in it. The same will be required for the person who is claiming the prize also.

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  26. Can I still compete while I’m roaming outside of Qatar?

    Yes, you can still compete when you are roaming outside of Qatar only on Wap mode. However, the subscriber cannot continue their contest play on SMS mode.

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  28. I received a SMS stating that I have won a prize from Vodafone. What do I do?

    Winners will only be contacted by 111 Vodafone customer care via phone call on the mobile number used by the Customer to play PCB. No other means of communication including SMS or email is used by Vodafone and if the Customer receives any such message they should immediately report to Vodafone.

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  30. What is the Happy Hour and its benefits?

    From start of the Challenge till the last day of Challenge, there will be happy hour from 5 PM to 6 PM every day.

    Subscribers participating in the Challenge during happy hours will get 20 points for every right answer.

    Information regarding happy hours will be sent to all registered Participants/Subscribers every day by SMS in advance.

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  32. I do not have a Vodafone number can I still play PCB?

    No, to play this PCB you need to be a Vodafone customer, you can purchase Vodafone SIM from any Vodafone stores or shops.

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  34. I think I gave the correct answer; how can I dispute it?

    Please contact customer care and share your concern, our team will check and the details, validate the issue and if required, we will credit the due points.

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  36. I don’t want the gold gift voucher, then I get cash or any alternative options?

    No, gratification will not be changed.

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  38. 20.Can I transfer the Prize to my friend?

    No, Prize cannot be transferred to anybody (friend, family or anyone), Prize can be claimed only by the winner.

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