Terms & Conditions

TERMS AND CONDITIONS GOVERNING THE CHALLENGE HARDY GAMES IS A PROMOTIONAL ACTIVITY ORGANIZED BY ONE97 COMMUNICATION LIMITED IN ASSOCIATION WITH BHARAT SANCHAR NIGAM LIMTED

  1. INTRODUCTION

    THE CHALLENGE IS AN OPTIONAL CHALLENGE CONCEPTUALIZED, ORGANIZED AND HOSTED BY ONE97 COMMUNICATION LIMITED,A COMPANY INCORPORATED UNDER THE COMPANIES ACT, 1956 AND HAVING ITS REGISTERED OFFICE AT ,1st FLOOR, DEVIKA TOWER, NEHRU PLACE, NEW DELHI – 110019 AND ITS CORPORATE OFFICE AT SKYMARKONE (ONE SKYMARK), PLOT NO H-10, TOWER D, SECTOR-98, NOIDA, DIST-GAUTAM BUDH NAGAR, UTTAR PRADESH (HEREINAFTER REFERRED TO AS “ONE97” OR “ORGANIZER”) FOR THE ELIGIBLE RIGHTFUL SUBSCRIBERS OF BHARAT SANCHAR NIGAM LIMITED, (HEREINAFTER REFERRED TO AS “BSNL”).

    THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND RULES THERE UNDER AS APPLICABLE. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES. 

    THE FOLLOWING TERMS & CONDITIONS SHALL BE APPLICABLE TO ALL BSNL PREPAID SUBSCRIBERS PARTICIPATING IN THE CHALLENGE KNOWN AS “HARDY GAMES” (“CHALLENGE”) DURING THE CHALLENGE PERIOD AS MENTIONED HEREIN.

    PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE PARTICIPATING IN THIS CHALLENGE KNOWN AS “HARDY GAMES”. BY PARTICIPATING IN THE CHALLENGE, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS AND CONDITIONS (“TERMS AND CONDITIONS”). IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT PARTICIPATE IN THE CHALLENGE. 

    FOR THE PURPOSES OF THESE TERMS AND CONDITIONS, WHEREVER THE CONTEXT SO REQUIRES “YOU” OR “YOUR” SHALL MEAN ANY NATURAL PERSON WHO BEING AN ELIGIBLE SUBSCRIBER HAS PARTICIPATED IN THE CHALLENGE.

  2. DEFINITIONS
    1. “Subscriber” shall mean the rightful user of the BSNL mobile connection who is on prepaid subscription, in whose name the mobile phone number (MSISDN) is registered with BSNL. In the event the user number / connection is registered in the name of a company/ firm, the employee who is authorized to use the MSISDN shall submit a No Objection Certificate (NoC) and authorization letter of the employer duly permitting the employee to use the number for subscribing for this Challenge and accept the terms applicable herein. This shall not be applicable on Recharge prize.
    2. “Organizer” under this T&C shall mean ONE97 who shall be responsible for conceptualizing, organizing and hosting this Challenge.
    3. “Active Subscriber” shall mean a Subscriber who uses the Subscriber Identity Module (“SIM”) of BSNL on a regular basis for purposes other than to participate in any offer or Challenge offered by BSNL.
    4. “Circle(s)” shall mean BSNL Telecom Service Areas.
    5. “Affiliate” shall mean, with respect to a Party, any entity directly or indirectly Controlling or Controlled by, or under direct or indirect common Control with such Party. For the purposes of this definition, ‘Control’, ‘Controlled’ or ‘Controlling’ shall mean, with respect to any entity, any circumstance in which such entity is controlled by another entity by virtue of the latter entity controlling the composition of the Board of Directors or owning the largest or controlling percentage of the voting securities/rights of such entity or by virtue of any contractual arrangements or otherwise.
    6. “Challenge Pack Member(s)” or “Participants” means (i) Active Subscribers who meet the eligibility criteria specified in these Terms and Conditions, (ii) who belong to Circle(s) and have successfully activated, and (iii) who are subscribed to the Challenge Pack as described in the subscription process hereunder. 
    7.  “Eligible Subscriber” shall mean an Active Subscriber of BSNL satisfying the following criteria at the time of participation and during continuation of Challenge:
      1. He/she must be of at least 18 years of age;
      2. He/she must be a citizen of India;
      3. He/she must be an Active Subscriber of BSNL;
      4. He/she must be responsible to recharging with STV118, PV153, PV199, STV347, STV599, PV997, PV1999 and PV2399 and activate subscriber to the Challenge Pack and thereby become a Challenge Pack Member. He/she must belong to any of the telecom service areas mentioned below;
      5. He/she must not be of an unsound mind;
      6. He/she must not be under any legal disability e.g. insolvency, restraint by court orders etc. and / or is prohibited from entering any contractual relationship; and
      7. He/she must not have been subject of any criminal proceeding;
    8. The Challenge will be known by and be made available in the below mentioned languages on WAP platform only: English.
    9. Further, the Challenge Pack Members who participate in the Challenge and are chosen as winners of each category of prizes in accordance with the winner selection process under the Terms and Conditions of the Challenge shall be required to be the registered BSNL Subscribers of the winning mobile phone number and not merely the players using such mobile number (“Winner(s)”). If the Winner is not able to provide sufficient evidence to show that he/she is the Subscriber of the winning mobile number, the Organizers reserves the right to award the prize to the next eligible Winner or to forfeit the prize, at its sole discretion.
    10. The employees of the Organizers and or their group companies, affiliate or associate companies and their relatives/ dependents (First blood/Spouse of immediate member) shall not be eligible to participate in this Challenge. If found otherwise, then the Organizers reserves the right to forfeit the prize. If an employee of the Organizers leaves the organization when the Challenge is launched or leave during Challenge Period/ before Winner list announcement / after Winner’s list is announced, the employee will not be eligible to participate in the Challenge.
    11. The Organizers and/or BSNL reserve and retain the right, at any time, to unconditionally disqualify any Participant who tampers with or who in any way abuses the process or Terms and Conditions of the Challenge. It is hereby clarified to Participants that the Organizers and/or BSNL may disqualify, suspend, block or terminate the participation of any Subscriber or Participant at any stages of Challenge for any reasons where it is found to Organizers and/or BSNL that participation of the Subscriber or Participant is not (i) bona fide; (ii) genuine; or (iii) in the interest of the Challenge. The decision of the Organizer and/or BSNL shall at all times be binding and final and no correspondence or communication shall be entertained in this regard. Failure by the Organizer or BSNL to enforce any of the Terms and Conditions in any instance shall not be deemed to be a waiver of that Term and Condition and shall not give rise to any claim by any person. 
  3. CHALLENGE PERIOD
    1. This is a limited period Challenge for Eligible Subscribers of BSNL, available from 17th April,, 2024, 00:00:01 hours to 13th October,, 2024, 23:59:59 hours, both days inclusive (“Challenge Period”).
    2. Organizer and BSNL reserves the right to extend or shorten the Challenge Period, as it deems fit.
  4. CHALLENGE AREA

    Kindly refer to Exhibit A.

  5. CHALLENGE DETAILS – ACTIVATION, STEPS, RESTRICTIONS AND DEACTIVATION

    6. Refer Exhibit B.

    The charges paid by the subscribers are towards the service and no additional charge is collected from the subscriber for participating in the Challenge.

  6. PRIZES AND WINNER SELECTION PROCESS
    1. Please refer to Exhibit C for details of prizes.
    2. In case of increase in the value of any prize, the incremental difference shall be borne by the Winner. In an event where the Participant is unable to bear such incremental difference of the prize, then the prize shall be considered to be surrendered and as per the terms set out herein and the Organizers reserves the right to award the prize to the next eligible Winner or to forfeit the prize, at its sole discretion.
    3. Prize/rewards contained herein are applicable only for the Participants who are scoring points by playing the Challenge.
    4. The selection criteria, of the Winner of the Challenge, shall take place after completion of the Challenge and prize/rewards shall be distributed thereafter. Winner selection will be done based on the following criteria in the order as mentioned below:
      1. Highest Score – The Participant with highest score and;
      2. Shortest Possible Time – The Participant who took least time to answer the questions would be selected as the Winner.
    5. The time taken for answering a question on WAP channel is calculated from the time the Organizer’s system displays the question on customer handset till the answer is received by the system.
    6. A Subscriber may be eligible to win more than one Prize during the Challenge Period, provided he/she meets the scoring criteria, as per the table under Exhibit C, of the respective Prizes and gets selected.
    7. All the Winners shall be chosen in accordance with the Winner selection process duly certified by an Internal Auditor appointed by the One97 and decision of Internal Auditor shall be final and binding on the Participants. 
    8. Without prejudice to the foregoing, the Participant shall not hold the Organizer, the Internal Auditor or BSNL liable for the Winner selection process under this Challenge.
    9. Post selection of Winners the results will be uploaded on https://one97.com/contest/BSNL/winners/winners.html and the Winners will be informed by the way of phone call and/or SMS and/or email (“Communication”). The Organizer shall make 5 consecutive attempts to contact Winners over call to inform about the prizes and further process of claiming the prizes. The Organizer shall maintain requisite record w.r.t. the Communication made in this regard. The Winner will have to submit the documents (required documents mentioned below) within 30 days post the Organizer contacts the winner through Call or SMS or email. It is the responsibility of the Participant to check the result link provided or email/SMS on daily basis post completion of Challenge to know the Winners. And further it is the responsibility of Winners to claim their prize. The details required for claiming the prize shall be mentioned along with Challenge Winner list.
    10. The prize will be rolled over to next eligible Participant or forfeited, at the sole discretion of the Organizer and Winner agrees to surrender the prize if:
      1. The Winner does not claim the prize or fails to submit all necessary documents within 30 days post the Organizer contacts the winner through Call or SMS or Email. 
      2. The Winner does not submit TDS (if applicable) amount within 20 days of receipt of information from the Organizer.
      3. The Winner is disqualified for tampering with or abusing the process or any Terms and Conditions of the Challenge or for any other valid reason deem fit by the Organisers in the genuine interest and fairness of the Challenge. 
    11. In all cases or any issues related to Winner’s liability on TDS amount, the Organizer’s decision will be final.
    12. Post completing the documentation process, the Winner will be informed (through tele-calling) regarding the modalities of the prize and distribution thereof. Delivery of prize will be subject to the Winners giving the correct address and his/her availability there. In the event, the prize cannot be delivered due to reasons beyond the control of the Organizer, the Winner(s) shall collect them from the nearest place, specified by the Organizer, at their own cost. The Organizer will not be liable to reimburse the cost so incurred by Winner - whether travel, accommodation or any other cost. 

      Note: If there is any delay in the verification of probable winners for any prize category (as decided by the organizer) due to certain reasons such as verification documents pending, TDS pending, etc. then this will delay the declaration of final Winner list. The Organizer will not be responsible for this delay. For avoidance of any doubts, the final Winner list shall be published only after successful verification of documents submitted by the Winners.

    13. Winner, who is found to have made a false claim under sub clause (13) supra, does hereby agree to: 
      1. Allow the Organizer to recover the Prize (referred to in sub-clause (13) supra); and
      2. Completely indemnify the Organizer, including any cost thereof, if declaration made in sub clause (13) supra is found false or incorrect.
    14. A MSISDN can win weekly, or monthly prize only once in entire contest duration. If a MSISDN has been selected for monthly prize, then he/she shall not be eligible for weekly prize of that month.
    15. All prizes will be given after deducting various taxes, license fees and charges as applicable except as otherwise stated in writing.
    16. All decisions of the Organizer in respect of all transactions under this Challenge, including without limitation the selection of Winners as certified by the Internal Auditor and other related transactions shall be final and binding and no complaints, claims, correspondence or communication shall be entertained in this regard. BSNL has no role in the selection of Winners or prizes in this Challenge.
    17. The list of the Winners of the prizes will be announced and published on https://one97.com/contest/BSNL/winners/winners.html after the end of the Challenge and after all the Winner selection process are completed. 
    18. All prizes offered in this Challenge will be sponsored and distributed by the Organizer or a designated third party.
    19. Any failure on the part of the Winner under this Challenge to comply with directions issued by the Organizer shall entitle the Organizer, at its discretion, to cancel and forfeit the prize for the said Winner and the same prize will be given to the next eligible Winner and which shall in the case of Bumper Prize Winners, is limited up to 3 Winners. The prizes shall be distributed only after and subject to confirmation of an existing Permanent Account Number (“PAN”) of the Winner(s), submission of necessary documents and compliance of any such condition as expressly mentioned herein. All costs and expenses for collecting the prize unless otherwise specified shall be borne solely by the Winners under this Challenge and the prize shall not be transferable and no request shall be entertained by the Organizer for such transfer under any circumstances.
    20. Mere participation in the Challenge shall not entitle a Participant to the prize. No other person or agent can claim the prize on behalf of the Participant. Except in cases where the Organizer approves the representative to claim/collect the prize and the representative furnishes the documents as may be required by the Organizer. Further, only registered BSNL Challenge Pack Members of the winning mobile phone number can be Winners and not merely the players using such mobile numbers.
    21. Without prejudice to the foregoing, under no circumstance shall the Winners of the Challenge be entitled to redeem any category of prize for cash. The Organizer, at its sole discretion, shall not provide a cash alternative to any of the prize being offered in this Challenge. 
    22. All prizes must be claimed by the Winners, along with the documents specified herein below within the specified timelines intimated by the Organizer. The documents required to be submitted along with the claim by the Winners include the following (the document list is only inclusive and not exhaustive and can change as per the requirements of law or by Organizer): 
      1. Address proof (Voter ID / Driving License / Passport/electricity bill not older than 3 months /Telephone bill not older than 3 months etc). 
      2. Photo Id proof (Aadhaar Card / Passport/Voter ID/Driving License etc). 
      3. One passport size photo.
      4. Affidavit declaration for acceptance of Prize (format will be communicated/shared with Winner).
      5. Post paid bill (for post paid user) (additional document).
      6. Submission of acknowledgement letter (as per the format that shall be provided by the Organizer) on receipt of the Prize(s).
      7. PAN card copy self-attached
      8. For Bumper Prize or equivalent prize Winners of previous Challenge of Hardy Games - Affidavit on a non-judicial stamp paper of appropriate value that he / she (including spouse of Winners and immediate/first blood relatives of Winners) has not won any Bumper prize or equivalent prize in previous Challenge Hardy Game organized by the Organizer for BSNL. Further, Winners of Bumper Prize or equivalent prize shall provide declaration that winner does not share the same address with Winners of previous Challenge of Hardy Games organized by the Organizer for BSNL who have won a Bumper Prize.
      9. In the event the number is registered in the name of a company or firm, the employee who is authorized to use the MSISDN shall submit: 
        1. No Objection Certificate and 
        2. Authorization letter of the employer.
      10. Letter of compliance with rules and regulations and declarations in the format as may be required by the Organizer or applicable laws. 
      11. Every Winner has to provide his/her photograph and detail interview while receiving prize.
    23. In the event, it is found or comes to the knowledge of the Organizer that Participant and/or Winner submitted inaccurate/ misleading details/ or information as requested by the Organizer as stated herein or in future course of action, the Organizer reserves the right to forfeit the prize handed over to the Winner(s) and/or to be handed over to Winner(s) and take the required legal action against them.
    24. Neither BSNL nor the Organizer is responsible for guarantees or warranties of the quality of the goods or services being offered as prizes nor is it liable for any defect or deficiency of such goods or services so awarded to the Winners under this Challenge. Participant further understands that the goods provided as prize may carry manufacturer’s guarantee and in case of any deficiency in the goods, Winners will contact the manufacturer only. Any and all claims regarding the quality or service of the prize shall be made by the Winner to the Manufacturer. 
    25. Any prize of value in excess of INR 10,000 per Challenge* will attract deduction of tax at source and all taxes to be paid on the prize/s shall be paid by the Winner at the prevailing rate, unless expressly specified otherwise. Further, all the Winners must furnish a valid Indian PAN Card to claim the prize amount, or prize, irrespective of the value of the same, failing which the Winners’ prize shall be forfeited, or the prize shall be rolled over to the next eligible Winner, at the sole discretion of the Organizer. 

      *A Winner earning prize in excess of INR 10,000/- Per Challenge in aggregate from all Challenges /offers conducted by the Organizer irrespective of any specific operator will be subject to TDS under the Income Tax Act, 1961.

    26. All gratification will be given after deducting various taxes, license fees and charges as applicable. All incidental costs (i.e. insurances, transfer fees, registration fees, and all the expenses incurred over and above on the road price etc., in case of vehicle/car offered as gratification) /taxes/levies related to the gratification(s), if any, shall be exclusively borne by the Winner including but not limited to TDS, Gift tax (if any), road tax, insurance as may be applicable and any other taxes levied by the Central, State or Municipal government.
    27. In case the specified model or type of gratification offered under this Challenge is discontinued or not available during or after the Challenge, the Organizer shall at its own discretion offer another gratification of the same value which may or may not be of the same colour / brand. If the Winner wants the exact same gratification of the same colour/brand mentioned in this Challenge and if the value of the gratification increases during or after the Challenge or at the time of gratification distribution or Winner announcement period, the Organizer will only pay the value of the gratification announced as per this T&C’s that was during the launch of the Challenge, post TDS deduction and the Winner has to pay or bear the extra amount including the applicable taxes. The Gratification amount shall be given by way of cheque in the name of the dealer from whom the said gratification is being purchased. The color/brand of the gratification shall be strictly as per availability.
    28. BSNL and the Organizer is not liable for any direct/indirect costs or expenses in relation to the Challenge which are to be borne by the Participant personally, including without any limitation the costs of collecting prizes or applicable taxes to be borne by the Participant entitled to the prize.
    29. The Participant shall not have the right to claim any damages, loss or costs from the Organizer and/or BSNL for delay in delivery of the prize(s) on any grounds whatsoever. The Organizer and / or BSNL are not liable for any loss or damage of any nature whatsoever if incurred by the Participant in connection with the Challenge.
    30. The prizes shall be handed over by the Organizer on receipt of all the documents, from the Winners, required to process the distribution of the prize, and satisfactory verification thereof by the Organizer.
    31. Questions and their answers are designed/ sourced by the Organizer, as per their best knowledge and information available in public at large and have been collected and framed with reasonable prudence. The answers are based on largely known facts and any exceptions are not considered. In the event of any discrepancy / dispute regarding the questions or answers, neither the Organizer nor BSNL nor any third party involved shall be liable towards any Participant in any manner.
    32. All incidental costs, expenses, taxes or levies related to the Prize(s), if any, shall be exclusively borne by the Winner, including but not limited to TDS, gift tax (if any), Insurance, registration fees and any other taxes applicable by the Central, State or Municipal government. To avail and/or use the prize, Winner shall be solely liable for all applicable regulatory and statutory compliances including but not limited to any costs involved.
    33. Any Participant providing any incorrect information, concealing or withholding any information from the Organizer with intent to participate and/or win the Challenge will automatically be disqualified from participating in it and winning the different categories of prizes. Such act of providing incorrect information, concealing or withholding any information, including without limitation incorrect declaration of information relating to name, age, identity, address, mobile connection of the BSNL number, domicile, payment of outstanding amount to BSNL or any other information provided by the Participant, shall entitle the Organizerto disqualify him/her without any further intimation. The Organizer agrees that BSNL does not have any liability or responsibility with respect to any information furnished by a Subscriber to the Organizer. 
    34. Apart from the entitlement to the prizes mentioned herein, the Winners or their legal heirs, successors or representative will have no other rights or claims against BSNL and/or the Organizer, unless otherwise expressly provided hereunder.
    35. The Winner’s name will be announced by the Organizer along with Internal Auditor, as registered in the system of BSNL. 
    36. The Winners shall not be entitled to their respective prize, in case he/ she fails to clear all outstanding dues payable to BSNL and / or is not an Active Subscriber of BSNL during Challenge Period and on the date of claiming the prize/s. 
    37. In event of the death of the Winner, the prize if any may be awarded by the Organizer to the legal heirs/successors of the deceased Winner at sole discretion of the Organizer. The Organizer shall have the rights to call for such documentary evidence before handing over the prize to the legal heirs/successors as it deems fit and in case of no documentary proof or evidence of Successors legal right the prize shall be transferred to next eligible winner.
    38. The Organizer reserves the right to rolled over to next eligible Participant or forfeit the prizes, at its sole discretion, under the following circumstances:
      1. If documents as mentioned herein are not submitted within 30 days
      2. If TDS (if applicable) not submitted within 20 days.
      3. If documents provided are found to be inaccurate/misleading.
      4. If Winner is unwilling to claim/accept the prize.
      5. If the Winner is not reachable / non-contactable after Organizer has attempted to make a Communication with the winner. 

      If the Winner is not able to provide sufficient evidence to show that he/she is the Subscriber of the mobile number. Any failure on the part of the Winner to comply with directions issued by the Organizer for claim of prize shall entitle the Organizer to forfeit the prize(s) or roll the prize over to the next eligible Winner, at their sole discretion.

    39. MNP will be applicable in case of participant is porting from one circle to another circle within BSNL during the Challenge Period while keeping his mobile number same, then he/she shall be considered as eligible for respective Zone/National/Circle Group prize where the number will be registered at the time of winner selecting process. 
    40. To be eligible to claim the prizes of the Challenge, the winning MSISDNs have to be Active Subscriber of BSNL during Challenge Period and at the time of the Winner announcement. 
    41. Prizes will be delivered against production of valid documents evidencing identity of Winners;
    42. Winner will be decided basis above mentioned method by the Organizer. By participating in the Challenge the Participant agrees to be bound by the Winner selection process adopted by BSNL and the Organizer & shall not raise any dispute in this regard in any manner whatsoever.
    43. Contestants are requested not to use any abusive/inappropriate language on any queries done on email i.e. support.hardygames@paytm.com, else One97 hold the right to not to respond to such queries raised by the customers.
  7. MODIFICATION AND WITHDRAWAL OF TERMS AND CONDITIONS
    1. The Organizer and/or BSNL reserves the right to extend, cancel, discontinue, prematurely withdraw, change, alter or modify these Terms & Conditions of the Challenge or any part thereof at any time during the Challenge Period and without prior notice to You, including the eligibility criteria, the prizes at its sole discretion as may be required in view of business exigencies, authorities, changes by regulatory authority and/or statutory changes and for other reasons beyond its control. The Organizers reserves the right to issue clarification or alter or modify these Terms & Conditions of the Challenge or any part thereof, any time prior to declaration of Winners List, if the same is required to clear ambiguities or in the bonafide, fair and genuine interest of the Challenge.
    2. If Organizer modifies these Terms, the latest revised version of the Terms and Conditions shall be effective and binding on the Participants from the time of its posting on the Website https://hardygame.com/hardycontestV2/tnc. You are therefore advised to check these websites regularly for any update(s) or amendment(s) made to these Terms and Conditions and in the event the modified or amended Terms and Conditions are not acceptable to You, You should discontinue participating in the Challenge. Your continued participation in the Challenge will constitute Your acceptance of the latest revised Terms and Conditions.
  8. DISCLAIMERS
    1. You agree that this Challenge is being made purely on a “best endeavour” basis and subject to acceptance of these Terms and Conditions. Your participation in the Challenge is voluntary and You expressly agree to participate at your sole risk. BSNL and the Organizer shall not be responsible for any loss, injury or any other liability to any Participant arising due to participation in the Challenge.
    2. To the extent you choose to participate in this Challenge, you do so at your own initiative and You shall remain responsible for compliance with the Terms and Conditions herein, any applicable laws, including but not limited to applicable local laws. You agree not to hold BSNL and the Organizer, its officers, directors, employees, affiliates, and agents or representatives liable for any direct, indirect, incidental, special, punitive or consequential damages, including loss of profits, incurred by the Winner or any participant or third party, in connection with the Challenge or arising otherwise.
    3. Subject to any applicable law (a) All warranties of any kind whatsoever, whether express or implied, are hereby expressly disclaimed by the Organizer and BSNL including, but not limited to, meeting of the Participant’s requirements or aspirations, timeliness, security, any delay or failure in time recorded or taken for answering a question through Wap mode including during the tie-breaker process due to technical snags including network problems or system error, the results or reliability of the Challenge, the delivery, quality, quantity, merchantability, fitness for use or non-infringement in respect of any goods, services, benefits or awards acquired or obtained through the Challenge or any transactions effected through the Challenge; (b) The Participant expressly agrees that his/her participation in the Challenge offered by the Organizer is at the Participant’s sole risk and is governed by the Terms and Conditions herein; and (c) No advice or information whether by representations, oral, written or pictorial derived from the Website or through the Challenge shall be construed to mean the giving of any warranty of any kind by the Organizer or BSNL.
    4. Neither BSNL nor the Organizer shall be responsible for any claims arising out of technical failures before, during or after the completion of the Challenge including but not limited to any technical failures in the telephone lines, delay or failure in time recorded or taken for answering a question through Wap mode including during the tie-breaker process, any action that has been initiated, actioned or completed through the Subscriber mobile phone, failure of servers or the failure to provide the correct Challenge score updates or any mistakes arising out of technical snags or resultant inability of the listener for participation. Further, BSNL and /or the Organizer shall not be responsible for any claims arising out of any failure(s) which is beyond the reasonable control of the Organizer or BSNL. In case if there is a technical failure in the system and participants are able to play the questions more than what they are eligible to play for each day and crosses the per day limit then the Organizer has the sole discretion to disqualify the winner and forfeit/recover the prize money, forfeit the Challenge or declare the runner up as winner.   
    5. The Participant shall indemnify and keep indemnified BSNL and the Organizer and their officers, directors, employees,  and affiliates harmless from and against any and all claims, losses, suits, proceedings, action, liabilities, damages, expenses and costs (including attorney’s fees and court costs) which the Organizer or BSNL may incur, pay or become responsible for as a result of breach or alleged breach of the representations or obligations of the Participant under the Terms and Conditions, any failure by the Participant participating in the Challenge to comply with applicable law, any infringement of intellectual property rights of the Organizer and/or BSNL and any third party claim in respect of misuse of any information of a third party. BSNL and the Organizer shall have the right to defend themselves, pursuant to this Clause, at the cost of the Participant.
    6. The Organizer, BSNL nor any of their group entities or affiliates, their respective directors, officers, employees, vendors, representatives, shall not be liable for any action, claim, demands, losses, cost, charges, expenses or damage whatsoever that may be suffered, or for any personal loss or injury that may be suffered (including loss of life) or incurred or claim to suffer, by a Subscriber and/or any third party, directly or indirectly, by use or non-use of the prizes offered or on account of their participation in this Challenge.
    7. Any attempt by a Participant to deliberately undermine the legitimate operation of the Challenge is a violation of laws and should such an attempt be made, the Organizer and/or BSNL reserve the right to seek damages from any such Participant to the fullest extent permitted by law.
    8. The Organizer and BSNL do not make any commitment, express or implied to respond to any feedback, suggestion and/or queries of the Participants.
    9. The Organizer BSNL and their officials including their directors, officers, partners, employees, consultants and representatives are under no obligation to render any advice of service to any participant in respect of the Challenge. 
  9. INTELLECTUAL PROPERTY RIGHTS
    1. You, the Participant, acknowledge and agree that all copyright and trademarks and all other intellectual property rights in the SMS content, WAP Link, Website and all material or content related to the Challenge shall remain, at all times, owned by the Organizer, BSNL or its respective owners. All material and content contained in this Website is made available for your personal and non-commercial use only. Any other use of the material/ content on this Website, WAP Link or any information disseminated by SMS or any other means of communication is strictly prohibited.
    2. Nothing in the Challenge shall affect any intellectual property rights of the Organizer or BSNL or any of their affiliates in any product or service made available on the Website.
    3. By participating in the Challenge, You confirm to abide by all intellectual and industrial property rights, including copyrights or trademarks belonging to BSNL and the Organizer and to any third party content licensor to BSNL that is made available through the Challenge.
  10. GENERAL TERMS AND CONDITIONS
    1. By participating in this Challenge, You confirm that you have read understood and agreed to confirm to these Terms and Conditions; You also warrant the accuracy, truthfulness and currency of all information that you have submitted while participating in the Challenge;
    2. This awards under this Challenge cannot be used in conjunction with any alternative award or promotion of a similar nature;
    3. The provisions of this service, the Challenge and any other promotional endeavour may not be used for any commercial purpose by any Subscriber.
    4. Rule Violation: Based on all the above mentioned rules in the Terms and Conditions if any rule is violated due to any technical reason then no extra benefit will be granted to the Participant.
    5. Points obtained in this Challenge will be valid for this Challenge only & will not be carried forwarded to new or any other Challenge.
    6. The Participant may contact the Organizer for any queries/complaints by sending an email to support.hardygames@paytm.com which will be answered between 9:30 am to 6:30 pm on working days, between Monday to Friday. All disputes must be addressed by the Participant in writing to the Organizer directly and BSNL shall not entertain any communication in this regard. Further, any information that the Participant may request in connection with the Challenge, may be provided by the Organizer to the Participant, at the sole and absolute discretion of the Organizer, depending on the nature of the information requested, and any such information may be provided only during a period of 60 days from the end of the Challenge. No such request shall be entertained thereafter. The Organizer further clarify that any information requested by any Subscriber shall only concern that Subscriber and under no circumstances will the Organizer provide confidential information or information pertaining to other Subscriber (s).
    7. Upon participating in the Challenge, the Subscriber confirm and waive the applicability of rules and regulations of the National Do Not Call Registry to the extent of receiving messages in relation to this Challenge and shall imply their willingness to receive all promotional messages including without limitation daily updates on the score under the current Challenge and engagement calls / SMS, promoting the new Challenge. The participant will be informed about the next Challenge to be launched after the end of the Challenge. They can at any given point of time deactivate from the Challenge.
    8. Also, by participating in this Challenge, You:
      1. Agree to the Terms and Conditions mentioned below and give Your consent for the same;
      2. Agree that You are entering into this Challenge as an independent party and nothing herein establishes an employer-employee relationship between You and BSNL or between You and the Organizer and You are acting voluntarily, using Your own time and resources to participate in this Challenge, solely at Your own risk;
      3. Warrant that You have read, understood and agreed to confirm to these Terms and Conditions;
      4. Warrant the accuracy, truthfulness and currency of all information that You have submitted; and
      5. Warrant that prior to subscribing to the Challenge, it shall be deemed that You have read and have agreed to be bound by the Terms and Conditions herein and the terms and conditions of the Challenge Pack.
    9. Force Majeure – This Challenge is subject to force majeure circumstances including without limitation, floods, natural disasters, war, act of terror, political unrests, technical snags, act of God or any circumstance beyond the reasonable control of BSNL (“Force Majeure Event”). BSNL and the Organizer shall not be liable for any delay or adverse effect caused to Participants as a result of a Force Majeure Event. BSNL shall intimate the suspension of the Challenge caused as a result of such Force Majeure Event to the Participants.
    10. BSNL and the Organizer may assign any or all of their rights under these Terms and Conditions to their affiliates or to any third parties without consent of the Participants.
    11. The Organizer and BSNL shall be entitled to use, the details of the Participant such as name, photograph, the prizes awarded to them etc. for their marketing purposes, if any. The Participant also hereby agree to the same. The Organizer may, at its discretion, choose not to disclose the identity of the Participant to other Participant unless expressly mentioned herein. The Participant also consent to the information stored in the servers of the Organizer or its service providers, inside or outside India.
    12. The Terms and Conditions stated herein shall not override the terms and conditions of the Subscriber Enrolment Form i.e. Enrolment Form filled at time of SIM Activation of Challenge Pack member. This Challenge is subject to guidelines/directions issued by Telecom Regulatory Authority of India (TRAI), Department of Telecommunications (DOT) or any other statutory authority from time to time.
    13. You agree that BSNL has no responsibility and liability with regard to the privacy, safety and security of any information (including personal information) that You may have to share independently with third parties.
    14. By participating in the Challenge, You confirm that you are entering into this Challenge as an independent party and nothing herein establishes an employer-employee relationship between you and BSNL and you are acting voluntarily, using your own time and resources to participate in this Challenge, solely at your own risk.
    15. This Challenge may contain factual references to the names of certain companies, products and individuals. The Organizer and BSNL make no representation of having a business relationship or tie up with any such companies, products or individuals. All trade names shall continue to remain owned by their respective owners.
    16. These Terms and Conditions are subject to laws of India. Any disputes or any matter arising here from will be referred to a Sole Arbitrator to be appointed by BSNL and the Organizer mutually, whose decision shall be final and binding on the parties in accordance with arbitration proceeding under the Arbitration and Conciliation Act, 1996 and amendment thereof. The place of Arbitration shall be at Mumbai. The language of Arbitration Proceeding shall be English.


EXHIBIT A

CHALLENGE AREA

The Challenge is valid in below telecom circle and region/zone –

S.no.

Circle

Zone

1

PUNJAB

NORTH

2

DELHI

NORTH

3

RAJASTHAN

NORTH

4

HARYANA

NORTH

5

HIMACHAL PRADESH

NORTH

6

JAMMU & KASHMIR

NORTH

7

UTTAR PRADESH EAST

NORTH

8

UTTAR PRADESH WEST

NORTH

9

WEST BENGAL

EAST

10

ORISSA

EAST

11

ASSAM

EAST

12

BIHAR

EAST

13

NORTH EAST

EAST

14

KOLKATA

EAST

15

JHARKHAND

EAST

16

ANDHRA PRADESH

SOUTH

17

KARNATAKA

SOUTH

18

KERALA

SOUTH

19

TAMIL NADU

SOUTH

20

CHENNAI

SOUTH

21

MADHYA PRADESH

WEST

22

MUMBAI

WEST

23

GUJARAT

WEST

24

MAHARASTRA

WEST

Notwithstanding the foregoing, if the operation of or participation in the Challenge is prohibited in any State and/or territory or part thereof as per applicable law, notification or any order issued in any State /Territory by the respective Government, the Subscribers from such State and/or territory or part thereof shall not be eligible to subscribe or to participate in the Challenge. No further notice shall be given by BSNL or the Organizer in this regard.

EXHIBIT B

  1. Eligibility for Participation:
    1. BSNL subscriber recharging with STV118, PV153, PV199, STV347, STV599, PV997, PV1999 and PV2399 will be eligible to participate in the Challenge period.
  2. Hardy Games Details: INR-769 for 84 days validity & shall provide you 769 coins, INR-269 for 28 days validity & shall provide you 269 coins and INR-186 for 28 days validity & shall provide you186 coins.
  3. The eligible Subscribers can click to following link to access the games www.hardygame.com
  4. BSNL Subscriber recharge with any of the following denominationSTV118, PV153, PV199, STV347, STV599, PV997, PV1999 and PV2399 is successful then he/she will be eligible to get the free 100 coins, the eligible Subscribers can avail the free coins by visiting the hardygame wap portal i.e. http://hardygame.com. These free coins are offered only once for the 1st time Subscribers across all the season of the hardygame contest.
  5. Subscribers can play the contest during the STVs pack validity period subject to contest Challenge Period.
  6. Duration of the contest period is 180 days.


  1. Challenge on WAP:
    • Challenge will be available on WAP for all subscribers who get a recharge done for defined Challenge Pack denomination with recharge STV118, PV153, PV199, STV347, STV599, PV997, PV1999 and PV2399 and the subscribers can play by clicking following WAP URL www.hardygame.com
    • Eligible customers can play the Challenge till the validity of the recharged amount, there will be a prize from the categories Bumper, Monthly & Weekly gratification.
    • A Challenge Pack Member shall be charged as per charging grid mentioned herein for every question reply. The questions under this Challenge shall be based on information available to the public at large. Please refer to Table A for details of Charging Grid.
    • The challenge will be on quiz based and will have different categories for the user to shuffle from, there will be 10 questions available in a day for a user.
    • Subscriber can shuffle across categories to answer questions limit up to 10 questions in a day.
    • Subscriber has to spend 10 coins per day for playing the contest. 
    • Subscribers will get multiple choice options to answer the question and will then move to next question automatically.
    • Totally, 1800 questions can be played during the contest period. 
    • For every right answer, the Challenge Pack Member will get 10 points. There is no negative making for a wrong answer.
    • After every right or wrong answer, the Subscriber will be displayed an appropriate information and will be given his/her updated score followed by the next question and answer options.
    • A question will be valid for the same session, if users refresh the browser then next question will be displayed from system.


The Challenge can be played only once by a Challenge Pack MSISDN.

Charging Details:

Table-A:

Charging Details

Recharge Denomination

Validation

Free Coins

STV-118

20 Days

118

PV-153

26 Days

153

STV-199

30 days

199

STV-347

54 days

347

STV-599

84 days

599

PV-997

160 days

997

PV-1999

365 days

1999

PV-2399

395 days

2399


Question & Answer Grid:

Table-B:

Category

Bollywood

Cricket

Sports

Mathematics

General Knowledge


EXHIBIT C

PRIZES AND WINNER SELECTION PROCESS

Main Challenge Prize Gratification: 

Category

Type

Prize

Total Winners

Description

Bumper

National

Digital Gold 
worth up to INR 5,00,000

One (1) for entire contest period

Bumper Prize winner shall be selected Nationally, on fulfilling the Winner selection criteria after completion of the competition.

Monthly

Prize

National

Digital Gold 
worth up to INR 25,000

Two (2)
(1 per month as defined below in Table A)

Monthly prize winner shall be selected Nationally, on fulfilling the Winner selection criteria. One MSISDN can win only once per contest period of the same category.

Weekly

Prize

National

Digital Gold 
worth up to INR 10,000

Fifty Two (52)
(2 per week as defined below in Table B)

Weekly prize winner shall be selected Nationally, on fulfilling the Winner selection criteria after completion of the competition. One MSISDN can win only once per contest period of the same category prize.

Monthly prize is defined as a period of 30 days from start of the contest and Weekly prize is defined as a period of 7 days for 1st 25 weeks and the last 26th week is defined as a period of 5 days.

Duration for Monthly Prize (Table A):

Price Category

Total Months

From

To

Month-1

17-04-2024

16-05-2024

Month-2

17-05-2024

15-06-2024

Month-3

16-06-2024

15-07-2024

Month-4

16-07-2024

14-08-2024

Month-5

15-08-2024

13-09-2024

Month-6

14-09-2024

13-10-2024


Duration for Weekly Prize (Table B):

Price Category

Total Weeks

From

To

Week-1

17-04-2024

23-04-2024

Week-2

24-04-2024

30-04-2024

Week-3

01-05-2024

07-05-2024

Week-4

08-05-2024

14-05-2024

Week-5

15-05-2024

21-05-2024

Week-6

22-05-2024

28-05-2024

Week-7

29-05-2024

04-06-2024

Week-8

05-06-2024

11-06-2024

Week-9

12-06-2024

18-06-2024

Week-10

19-06-2024

25-06-2024

Week-11

26-06-2024

02-07-2024

Week-12

03-07-2024

09-07-2024

Week-13

10-07-2024

16-07-2024

Week-14

17-07-2024

23-07-2024

Week-15

24-07-2024

30-07-2024

Week-16

31-07-2024

06-08-2024

Week-17

07-08-2024

13-08-2024

Week-18

14-08-2024

20-08-2024

Week-19

21-08-2024

27-08-2024

Week-20

28-08-2024

03-09-2024

Week-21

04-09-2024

10-09-2024

Week-22

11-09-2024

17-09-2024

Week-23

18-09-2024

24-09-2024

Week-24

25-09-2024

01-10-2024

Week-25

02-10-2024

08-10-2024

Week-26

09-10-2024

13-10-2024